Human Resources Manager

Build Organization Structure

• Conduct personnel budgeting;
• Plan for human resources to better serve the business and production strategy of the company;
• Research, draft and submit for approval the applicable regulations in the Company, build the organizational structure of the company – the departments and organize the implementation;
• Propose the organizational structure and operating apparatus of the Company;
• Develop a system of regulations, processes for the Company and supervise the observance of such rules;
• Advise the Board of Directors to build the strategic nature of the company’s organizational structure.

Leading and monitoring recruitment activity

• Plan for recruiting, training and developing human resources periodically, quarterly and monthly;
• Assist in the interviewing and hiring of Human Resource employee team members;
• Establish and maintain contact with external recruitment sources;
• Organize and attend job fairs and ensure documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.

Salary administration and control

• Conduct job evaluation for fixing salary scales based on the Hotel Policies and the Management’s decision;
• Conduct research on market trend and practice and advise the Management on review if necessary;
• Cooperate with Accounting Department to prepare the monthly and yearly payrolls and control payroll and related expenses as well.

Employee benefits

• Review and develop a comprehensive remuneration package including wage, bonus, medical and social insurance, retirement or severance benefits, and staff facilities to ensire that it is competitive enough to retain/ attract existing staff;
• Implement and supervise the compensation polcies and procedures for work accident, staff benefits such as allowances of social insurance, sickness or maternity…;
• Ensure the monthly payment of salary and pay slip delivery fully and on time;
• Ensure monthly/ quaterly/ annual final settlement and payment PIT by the Company fully and on time.

Maintaining employee relations

• Assist in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings);
• Review progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action;
• Ensure employee issues are referred to the Department Manager for punctual resolution.

Managing legal and compliance practices

• Ensure employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time;
• Communicate property rules and regulations via the employee handbook, company regulation, code of conduct.

Managing employee development

• Implement effective training programmes for Divisional employees to maximise skills, knowledge and productivity and implement effective succession planning in line with the principles of “People, Productivity and Profit”;
• Conduct all Annual Appraisals for Divisional Management and ensure all performance appraisals, assessments and disciplinary and counselling interviews are conducted in line with Corporate and legislative requirements;
• Supervise Departmental Orientation Programmes for new employees, to ensure they understand and adhere to hotel policy and procedure;
• Coordinate with all HODs to identify training needs and plan training programmes for the employees;
• Develop departmental trainers and assist in the planning of training activities.
• Other tasks as assigned.

• University graduate in Human Resources Management, Business Administration, Law, or relevant fields;
• Experience in hospitality or service industry;
• At least 02 – 03-year experience on the same position;
• Excellent command of English.